What are the correct mailing addresses for the banks Toronto, New York, London, Singapore, Luxembourg and Dublin offices?
BNY Trust Company of Canada:
4 King Street West
Suite 1101
Toronto, Ontario
M5H 1B6
Canada
London:
The Bank of New York Mellon
Global Trust Services
One Canada Square
Canary Wharf
London
E14 5AL
Luxembourg:
The Bank of New York (Luxembourg) S.A.
Aerogolf Center
1A, Hoehenhof
L-1736 Senningerberg
Luxembourg
New York:
The Bank of New York Mellon
Global Trust Services Group
101 Barclay Street -21st floor
New York, NY 10286
Singapore:
The Bank of New York Mellon
One Temasek Avenue
#02-01 Millenia Tower
Singapore 039192
Dublin:
BNY Security Services (Ireland) Ltd.
Guild House
Guild Street
IFSC
Dublin 1
Ireland
Telephone: (01) 6117700
Fax: (01) 8290833
How do I get current rate fix information on a floating rate bond where I know The Bank of New York Mellon is appointed as Calculation Agent?
If you are calling as an investor then you should check Bloomberg where rate fix information is published. Alternatively please liaise with either Euroclear, Clearstream or the relevant stock exchange who will have this information.
If you are calling as an issuer then please contact your Global Trust Services Relationship Manager or the relevant stock exchange who will have been provided with this information.
How do I obtain current pool factor information?
Please contact Bloomberg directly, or if you are an issuer your Global Trust Services relationship manager.
Where can I obtain copies of investor reports for a specific structured deal?
Please visit http://www.bnyinvestorreporting.com/ , or make contact with the The Bank of New York Mellon office appointed as Trustee and Paying Agent on the transaction.
Who do I contact regarding convertible/exchangeable bond inquiries?
New York
Cassandra Shedd
1-212-815-6018;
email - cdshedd@bankofny.com
London
Michael Whelan
44 207 964 8802
email - michael.whelan@bnymellon.com
Singapore
Paul Wilden
65 64 32 0331
email - pwilden@bankofny.com
Who do I contact for Luxembourg Listing and Paying Agency services?
Please contact Jackie Geisen in our London office.
Who do I contact for Channel Islands Listing Services?
Please contact Jackie Geisen in our London office. Phone
